Taken from the Campbell & Brannon website.
As we updated you on Friday, Campbell & Brannon along with industry partners including real estate brokers, lenders, title insurance underwriters, the State Bar and many others have been diligently working behind the scenes the past two weeks with the Governor’s office on a temporary emergency order that would allow witnessing and notarizing closing documents by real time audio-video technology. On Friday step one of that process was completed. Minutes ago, the Governor signed the order (step two) permitting such action.
Over the past two weeks while part of our team worked on closings using traditional physical signings, another group of our team familiarized themselves with the technology allowing us to witness and notarize closing documents using the audio-video technology. Effective tomorrow, we will offer this additional signing option to all of our customers. Best of all, we’ve made it easy. Our technology will allow the video conference via most cell phones and not require a computer or internet connection.
Signing Options
Cash Buyers: We will continue to sign cash buyer documents electronically since none require a witness or notary and in turn neither your physical presence nor a video call is required for closing. However, attorneys can discuss any of these documents with a buyer……that call just doesn’t have to be by audio-video technology.
Buyers with Loans/Refinancing Borrowers/Sellers:
A. Preferred Option: Video Signing of all Loan and Closing Documents
1. Please note: if you select this option as a buyer with a loan or refinancing borrower, we must confirm with your Lender they will allow signing via video under the new Executive Order.
2. You will need the ability to print the closing documents.
a. Buyers with a Loan/Borrowers – Expect to print 100 pages.
b. Sellers – Expect to print 15 pages.
c. If you do not have access to a printer we will be happy to overnight the printed package to you to the sign and return to us. Please let us know in advance if this service is required.
3. We will connect with you by sending a secure link for our video conference.
4. You will return the original signed paper documents to us prior to closing and disbursement. Note we cannot disburse or fund your closing until we have received the originals. You may return the documents to us via Fedex or your personal delivery. We recommend you personally return them if possible to insure on time closing and funding.
Physically Signing at Our Offices.
1. Signing in our offices is an option but, as much as possible, for the safety of our customers and team we kindly request you only select this service option if you do not have the ability to video conference by cell phone, computer, feel uncomfortable doing so or there is a unique lender requirement requiring your physical presence.
2. Buyers/Refinancing Borrowers in Our Offices – We will sign with these customers with as little interaction as possible in our offices while abiding by all shelter in place directives.
3. For Sellers: We will sign all sellers for closings “curbside” by bringing documents to your car for signature to limit the parties physical presence and interaction with our limited team that remains in our offices for Minimum Basic Operations in keeping with shelter in place directives.